WELCOME to the PureOilz dōTERRA team pages! 

This part of the PureOilz website is our exclusive MEMBERS ONLY area, and your resource for the top most commonly asked questions about your dōTERRA account! We welcome all Wholesale Customers and Wellness Advocates in the PureOilz team to come here and learn about all aspects of dōTERRA. 

We also have a Facebook group called PureOilz Community, and we would LOVE for you to join in the conversation there. It is a "secret" level group, so someone inside the group will have to add you. If you don't know anyone in the group (usually your enroller), send a friend request to Cynthia Incze or Bela Incze, and we will add you. 


Live Chat hours with customer service is open from 8am-10pm MDT M-F and 9am-2pm MDT Saturday 

Toll-free phone number is 800-411-8151 

Email service@doterra.com (email is not the quickest way to get a response)

CANADA: https://tinyurl.com/ycheucsz
USA: https://tinyurl.com/yd4l3r3g

Download this beautiful little book and you'll find info on the top 13 oils (all of the top 10 oils, plus the 3 in the AromaTouch Kit that are not in the Top 10). Plus lots of other info. 

In the FILES tab of this group, download the file I Have My Oils Now What + Favourite Recipes for loads of great recipes and tips!! 

Click on the purple FAQ buttons in the right column, to find answers for all your questions about your dōTERRA account and more. Click on the green buttons to learn about different dōTERRA product lines. 

Here is a list of what you can find in the Units FAQs: 

1. I am new to oils - what do I do now.
2. How to make roller, spray, veggie cap, use diffuser
3. How do I order next, LRP (Rewards Monthly Ordering)
4. Safety and Photosensitivity
5. I want to host a class & get free stuff. How?
6. How to save even more with secret LRP deals
7. Oil usage guide - what is safe?
8. Educational Videos
9. Jackson, age 12, tells you what he uses video
10. Sharing & Building dōTERRA  
11. What plastics are safe?
12. How to redeem POINTS
13. I want to help someone get oils...now what?
14. How to take the LLV - Lifelong Vitality Vitamins
15. Return Policy
16.I helped some friends enroll and I got $ from dōTERRA - what for? How do I get more thank u $
17. I Enrolled someone, now what?
18. Safety Myths debunked (Allergic to oils?, Lavender & Boys Breasts, Peppermint & Eucalyptus for children, Do Oils Expire)
19. How to Care for Diffusers
20. How to tell your friends to get started in dōTERRA.

Thank you so much for helping your friends and family begin their journey to wellness with dōTERRA!

Your Diamond Uplines
Cynthia & Bela Incze

Click each picture to download                      these AWESOME resources! 

FAQ: Getting started with doTERRA

FAQ: Essential Oil Safety

FAQ: How to Order Next

FAQ: Building & Sharing

dōTERRA Supplements

dōTERRA Skincare

Toxin-Free Cleaning with dōTERRA